8 Common Types of Software Used In Healthcare In 2024

In today's healthcare, the significance of software used in healthcare has surged exponentially. Technology is a cornerstone, elevating patient care, streamlining operations, and bolstering overall healthcare management. Integrating advanced software solutions has revolutionized the industry, empowering medical staff to enhance the quality of care they provide.

Aloa, an expert in software outsourcing, plays a pivotal role in aiding businesses and startups in navigating these challenges. They understand the intricate demands of the healthcare sector, offering tailored solutions that align with the evolving needs of the industry. Their expertise facilitates seamless integration of software solutions, ensuring efficient management of EHR software, hospital management software, and other crucial systems.

This blog will delve into the top-rated types of software used in healthcare in 2024. From patient management to CRM systems and beyond, this comprehensive guide will outline key players in the field, shedding light on their features and benefits. Afterward, you'll understand the impactful role of innovative software in revolutionizing healthcare and enabling medical professionals to deliver optimal care and services.

Let's dive in!

8 Common Types of Software Used In Healthcare In 2024

In healthcare, the software enhances efficiency, accuracy, and patient care. Various types of software are integral to modern healthcare systems, from managing electronic health records to facilitating communication among healthcare professionals. Let's explore the eight common types of software used in healthcare industry.

1. Veradigm - Electronic Health Record (EHR) Software

Veradigm, formerly Allscripts, is best for healthcare providers seeking comprehensive, interoperable, and connected software. Their electronic health record (EHR) solutions are tailored to various medical practices, ranging from solo practitioners to large group practices, ensuring a fit for each unique need​​​​​​.

Veradigm healthcare software integrates platforms, data, expertise, connectivity, and scale seamlessly. This unique combination is a distinguishing feature that few others offer, providing healthcare stakeholders with data-driven clinical insights and solutions for enhanced healthcare delivery​​​​​​.

Notable Features of Working with Veradigm

• Comprehensive Solutions: Veradigm offers a wide range of functionalities, from patient management to billing, covering every aspect of managing patient data​​.
• Easy-to-Use: Their user-friendly platform allows quick population of relevant patient information, reducing manual data entry and improving data accuracy​​.
• Customizable: Tailor workflows, forms, and templates to fit the specific preferences of your practice​​.
• Integrated: Connects with myriad certified applications, supporting familiar workflows for clinicians​​.
• Secure and Compliant: Robust security measures are in place to protect patient data, with platforms being HIPAA-compliant and ONC-certified​​​​.

Veradigm Pricing Plans

Veradigm's pricing details are not explicitly listed on the website. It is recommended to contact them directly for specific pricing plans and hiring models to suit your practice's needs.

Veradigm's software is most beneficial for diverse types of healthcare practices, from new startups to established multi-specialty groups. They cater to the unique needs of each business, ensuring efficient patient care and practice management for solo practitioners, small practices, and large group practices alike​​​​.

2. AdvancedMD - Practice Management Software

AdvancedMD is a medical software used in healthcare industry, particularly its practice management software. Tailored for a wide range of practice sizes, from solo practitioners to large group practices, it offers a transformational, unified workflow experience with synchronized information, enhancing productivity and reducing data entry​​​​.

AdvancedMD's unique offering lies in its all-in-one, cloud-based software solutions, supporting diverse medical specialties with custom-tailored workflow solutions. This includes advanced features like interoperability standards, automated patient flow, secure data storage, and comprehensive practice management tools, making it a standout in medical software development​​​​​​​​.

Notable Features of Working with AdvancedMD

• Comprehensive and Customizable Solutions: Offers solutions tailored to various specialties, with customizable templates and clinical summaries​​​​.
• Automated Patient Flow Management: Technology-enabled automation reduces administrative overhead and optimizes patient and staff workflows​​.
• Secure Cloud Storage: Ensures data confidentiality, integrity, and availability with robust security measures and cloud encryption​​​​.
• Integrated Patient Engagement Tools: Features like a patient portal, telemedicine, and mobile apps enhance patient care and accessibility​​​​​​.
• Comprehensive Training and Support: Offers professional training, consulting, and personalized coaching to optimize the use of their software​​​​​​.

AdvancedMD Pricing Plans

AdvancedMD does not provide specific pricing details on its website. Interested parties are encouraged to contact them directly for information on pricing plans, considering factors such as specialty, site locations, payor mix, and provider count​​.

AdvancedMD's practice management software is most advantageous for healthcare practices seeking digital transformation through advanced medical software. Their solutions cater to various medical professionals, ranging from single-specialty practices to multi-specialty groups, optimizing both clinical and administrative tasks for efficient patient care and practice management​

3. PioneerRx - Pharmacy Management Software

PioneerRx is a software used in healthcare market, particularly for its pharmacy management software. Designed to adapt to the rapidly changing landscape of independent pharmacies, PioneerRx software offers advanced, customizable workflows that streamline operations, allowing pharmacists to focus on patient care and clinical services. This positions PioneerRx as an effective solution for managing medical history, patient records, and healthcare professionals' workflow needs​​.

PioneerRx has a comprehensive feature set tailored for pharmacy operations. Features like medication synchronization, patient risk score analysis, automatic refill, and integration with systems like OutcomesMTM showcase PioneerRx's commitment to improving patient outcomes, adherence, and healthcare cost management. This aligns with the medical industry's needs, offering solutions catering to recent patient care and pharmacy management​​​​​​​​trends.

Notable Features of Working with PioneerRx

• Enhanced Workflow Management: Customizable and intuitive workflow solutions support pharmacists in running their operations more efficiently​​​​.
• Integrated Documentation Management: Offers digital document management and intake queue to streamline data entry and documentation​​​​.
• Advanced Inventory Management: Features like usage-based ordering and automatic reorder points ensure efficient stock management and ordering processes​​​​​​​​​​​​.
• Patient Engagement Tools: Includes patient notification features and lab result tracking, enhancing patient communication and adherence​​.
• Efficient Insurance and Patient Management: Tools for insurance lookup, bulk patient processing, and barcode scanning technology streamline patient and insurance management​​​​​​.

PioneerRx Pricing Plans

PioneerRx does not provide explicit pricing details on its website. For specific pricing plans, it is recommended to contact them directly, considering the scope of services and features required for your pharmacy​​.

PioneerRx's pharmacy management software is most beneficial for pharmacies that require a comprehensive, customizable solution to manage their complex operations. It caters to the needs of diverse healthcare professionals within the pharmacy sector, emphasizing efficiency, patient care, and adherence to healthcare regulations. This makes it a suitable choice for pharmacies looking to integrate digital technologies into their workflow and enhance the quality of patient care they provide​​​​​​.

4. DrFirst - Electronic Prescribing (ePrescribing) Software

DrFirst's Rcopia® is the ideal software used in healthcare, particularly for e-prescribing. This award-winning solution has processed over 1 billion medication transactions, offering comprehensive access to medication history data and adherence support. It's especially beneficial for handling both legend drug and controlled substance e-prescribing (EPCS), suitable for diverse healthcare settings​​.

Rcopia® in healthcare software is its technical prowess and user-friendly design. It offers exceptional workflow customization and mobile access, making it a unique and powerful tool for healthcare providers. Its standout features include a sophisticated user interface and a flexible workflow, catering to the specific needs of medical professionals​​.

Notable Features of Working with DrFirst

• Controlled Substances and Legend Drugs Prescribing: Integrates with DrFirst’s EPCSGold module for a seamless workflow, catering to all prescribing needs​​.
• Predictive Analytics: Employs SmartSuite technology to optimize e-prescribing, reducing the need for pharmacy clarifications​​.
• Medication History Access: Provides an extensive electronic patient medication history, enhancing patient safety and streamlining reconciliation processes​​.
• Clinical Alerts: Includes comprehensive alerts such as drug-drug interactions, ensuring patient safety and efficient prescribing​​.
• Medication Adherence Monitoring: Features the PatientAdvisor toolbar, which helps identify patients at risk of non-adherence and offers tools to improve compliance​​.

DrFirst Pricing Plans

DrFirst's pricing details are not explicitly mentioned on the website. However, they offer customized solutions that can be integrated into existing health record systems, offering flexible pricing depending on the specific needs of healthcare providers.

Businesses that benefit most from working with DrFirst include hospitals, clinics, private practices, and other healthcare facilities in the United States and Canada. Over 300,000 healthcare providers and more than 350,000 prescribers use DrFirst's software, indicating its wide acceptance in diverse medical environments. Its solutions cater to the needs of these professionals by improving medication management, care collaboration, and information accessibility​​.

5. Kareo Billing - Medical Billing Software

Kareo Billing is an exemplary software used in healthcare, particularly in medical billing. This software is tailored to support in-house billing processes for healthcare practices. Its web and mobile applications simplify patient management and address the complexities of billing insurance, making it an indispensable tool for modern healthcare providers​​.

Kareo Billing's uniqueness lies in its widespread trust within the healthcare community, being relied upon by over 75,000 providers. This platform automates the entire billing process, enabling faster payment processing, a crucial aspect of healthcare management​​.

Notable Features of Working with Kareo Billing

• Centralized A/R Management System: Streamlines claims to track, including smart checks, to reduce days in Accounts Receivable​​.
• Intuitive Billing Analytics: Provides accessible reporting and dashboards to monitor financial health efficiently​​.
• Charge Capture & Encounter Review: Ensures no charges are missed, enhancing billing accuracy​​.
• Claims Submissions and Management: Electronic claim submission to avoid delays in cash flow​​.
• Robotic Process Automation: Increases profitability and productivity, transforming billing processes​​.

Kareo Billing Pricing Plans 

Pricing information for Kareo Billing is not directly available on the website. However, considering its automation features and wide usage, the software likely offers flexible plans suitable for various healthcare practice sizes.

Kareo Billing is most beneficial for healthcare practices looking to streamline their billing process and improve cash flow. Its features cater to many healthcare providers, from small clinics to more extensive medical facilities, seeking efficient, automated billing solutions to enhance operational efficiency.

6. Doxy.me - Telehealth Software

Doxy.me is a telemedicine software used in healthcare, best suited for clinicians and patients seeking a simple, accessible, and secure telemedicine solution. It is ideal for those who need an easily accessible platform, functioning seamlessly on all primary desktop and mobile browsers without requiring downloads or installations. This ease of use is a significant advantage for healthcare providers and their patients​​.

What sets Doxy.me apart is its focus on clinic-optimized workflows explicitly tailored for healthcare providers. It adapts critical clinical workflows, empowering clinics and provider teams to deliver better care. Additionally, Doxy.me's commitment to security is notable, being fully HIPAA, GDPR, and SOC2 compliant and offering end-to-end encryption, which is essential for healthcare providers handling sensitive patient data​​​​.

Notable Features of Working with Doxy.me

• Ease of Use: Doxy.me is user-friendly for clinicians and patients, requiring no downloads and functioning across all major browsers.
• Clinic-Optimized Workflows: Tailored for healthcare providers, it adapts vital clinical workflows to enhance care delivery.
• Security and Compliance: Offers enterprise-grade security, being HIPAA, GDPR, SOC2 certified, and end-to-end encrypted.
• Accessibility: Free to use for everyone, ensuring telemedicine is accessible to all providers and patients.
• Flexibility: Supports unlimited call minutes and includes features like a virtual waiting room, making telemedicine more efficient.

Doxy.me Pricing Plans

Doxy.me offers multiple pricing tiers:

• Free Plan: $0 monthly, including unlimited call minutes, HIPAA compliance, free BAA agreement, and virtual waiting room.
• Pro Plan: $35 per month for individual providers, featuring HD video, patient text invites, customizable waiting rooms, and group calls.
• Clinic Plan: $50 per month per provider, designed for small to medium clinics, offering customizable branding, patient transfer, and usage analytics.
• Enterprise Plan: Custom pricing for larger organizations, including all Clinic features plus dedicated support, enterprise security reviews, and unlimited users​​​​​​​​.

Doxy.me is particularly beneficial for healthcare providers and clinics of all sizes, from individual practitioners to larger organizations. Its simplicity and robust security features make it a suitable choice for those new to telemedicine or those seeking an efficient and secure way to offer remote healthcare services. The platform's scalability and varying pricing plans make it an attractive option for diverse healthcare settings.

7. Tableau Healthcare Analytics - Healthcare Analytics Software

Tableau Healthcare Analytics is a software used in healthcare designed to empower healthcare organizations with data-driven insights. It's best suited for entities aiming to enhance patient care through fast, scalable analytics. Tableau Cloud adheres to strict HIPAA standards, making it a reliable choice for leading healthcare organizations seeking to combine cloud efficiency with robust analytics​​.

Tableau stands out in healthcare analytics with its ability to handle complex challenges, such as innovation at scale and optimizing care delivery. Examples like CVS Health demonstrate how Tableau enables more personalized, affordable care through analytics. Furthermore, Tableau cuts through the complexity of global healthcare supply chains by unifying disparate data, tracking manufacturing and distribution, and identifying efficiencies​​​​.

Notable Features of Working with Tableau

• Payer Analytics: Tableau enhances the member experience by improving operational efficiency and creating end-to-end visibility​​.
• Provider Analytics: Offers insights from the boardroom to the bedside, driving patient-centric care and profitability​​.
• Medical Device Analytics: Optimizes virtual sales, improves supply chain management, and realizes business transformation​​.
• Pharma Analytics: Accelerates value with analytics that drive transparency and agility across the value chain​​.
• Supply Chain Productivity: Increases productivity in the supply chain while reducing costs and turnaround time​​.

Tableau Pricing Plans

Tableau offers various pricing plans:

• Tableau Creator: Priced at $75 per user/month, this plan is essential for every deployment and supports the entire analytics workflow​​.
• Tableau Explorer: At $42 per user/month, this plan allows users to explore data with full self-service analytics​​.
• Tableau Viewer: Available at $15 per user/month, this plan lets users view and interact with dashboards in a secure, user-friendly platform​​.

Tableau Healthcare Analytics is most beneficial for healthcare organizations leveraging data for improved decision-making. Its target audience includes healthcare providers, payers, pharmaceutical companies, and medical device manufacturers. These entities can significantly benefit from Tableau's ability to provide detailed analytics, operational efficiency, and enhanced patient care.

8. Salesforce Health Cloud - Healthcare CRM Software

Salesforce Health Cloud is a software used in healthcare ideal for organizations seeking to foster strong relationships with a customer-centric approach. Built on the world's #1 CRM platform, it offers an integrated solution to collaborate efficiently with health customers, lower costs, and drive engagement through connected data. It's particularly effective in delivering personalized and equitable care, enabling real-time connectivity and interaction optimization among teams​​.

Salesforce Health Cloud's unique appeal lies in its ability to centralize patient care. Connecting clinical data, social determinants, and patient preferences provides a comprehensive view of the patient, leading to more efficient care and improved outcomes. This focus on patient-centric care sets Salesforce apart in the healthcare CRM market​​.

Notable Features of Working with Salesforce

• Efficient Collaboration: Enables efficient collaboration with health customers, integrating data to drive engagement.
• Personalized Care: Focuses on delivering personalized and equitable care effectively.
• Team Connectivity: Optimizes team interactions in real-time, facilitating care from any location.
• Automated Operations: Improves productivity by automating healthcare business operations and providing actionable insights.
• Patient-Centric Approach: Puts patients at the center of their care, improving outcomes by connecting various data points.

Salesforce Pricing Plans

Salesforce Health Cloud offers two main pricing plans:

• Enterprise: An out-of-the-box healthcare and life sciences CRM solution priced at $325 USD/user/month, billed annually.
• Unlimited: Provides unlimited CRM power and support for healthcare and life sciences, priced at $500/user/month, billed annually​​.

Healthcare providers, payers, and life sciences organizations stand to benefit the most from Salesforce Health Cloud. Its comprehensive CRM capabilities are especially advantageous for entities prioritizing patient-centric care and seeking to improve operational efficiencies through data-driven insights and automated workflows.

Considerations When Choosing the Right Software Used In Healthcare

In recent years, the healthcare industry has witnessed a transformative shift towards integrating various types of healthcare software. These solutions are pivotal in managing health information, enhancing patient care, and streamlining medical processes. When selecting the proper software used in healthcare, several crucial considerations come into play. Here, we delve into five key aspects health professionals should consider to make informed decisions.

Types of Healthcare Software

Software used in healthcare encompasses a broad spectrum of applications designed to meet diverse needs within the medical field. From Electronic Health Record (EHR) systems to medical imaging software, each type serves a specific purpose in improving overall health care. When evaluating software options, it's essential to identify the type of healthcare software that aligns with the specific requirements of a medical facility. For instance, Electronic Prescription software streamlines the prescription process, enhancing the accuracy and efficiency of medication management.

Relevant Information Integration

One of the fundamental roles of software used in healthcare is to ensure seamless integration of relevant information. Medical records, test results, and date information must be efficiently managed and accessible within the software system. This integration enhances collaboration among health professionals, providing a comprehensive view of a patient's health history. Accurate and up-to-date information is crucial for making informed decisions during the treatment process.

Advanced Technological Features

The rapid advancement of technology, including machine learning and artificial intelligence, has significantly impacted the healthcare sector. When selecting software used in healthcare, it's crucial to consider solutions that leverage these technological features. For instance, medical diagnosis software powered by artificial intelligence can assist healthcare professionals in making accurate diagnoses. Additionally, machine learning algorithms in remote patient monitoring contribute to proactive health tracking, allowing for early intervention in case of deviations from normal health conditions.

Enhanced Patient Engagement

Customer Relationship Management (CRM) software tailored for healthcare settings contributes to improved patient engagement. Features like virtual reality for health education, remote monitoring, and telemedicine services enable health professionals to connect with patients beyond traditional in-person visits. The inclusion of mobile health applications facilitates continuous health tracking, empowering patients to actively participate in managing their well-being. Enhanced patient engagement is a crucial factor in achieving positive health outcomes.

Security and Compliance

With the increasing digitization of health information, ensuring the security and compliance of healthcare software is crucial. Healthcare professionals must choose software solutions that adhere to the highest data security standards. This is particularly crucial when dealing with sensitive information such as electronic health records. Compliance with regulations and industry standards guarantees that patient data remains confidential and protected from unauthorized access.

Key Takeaway

In reshaping the industry, software used in healthcare plays a pivotal role, driving transformative shifts in patient care and operational efficiency. Choosing the optimal software solution tailored to unique healthcare needs is crucial for success in this dynamic industry. Healthcare professionals can unlock new possibilities and elevate patient outcomes by leveraging cutting-edge technology.

The evolution of healthcare software continues to be a driving force in fostering innovation and enhancing the overall quality of care. For inquiries and further resources on navigating the intersection of healthcare and technology, contact us at resources@aloa.co. Embrace the power of software used in healthcare to revolutionize your practice and deliver exceptional patient-centric experiences.